WhoKnows
Delete your account
You can delete your WhoKnows account yourself at any time. It happens immediately and cannot be undone.
In the app
- Open WhoKnows and tap Profile in the bottom right.
- Tap ⋯ in the top right, then Delete account.
- Confirm with your password.
Without the app
No longer have access to the app? Write to help@whoknowsapp.com from the email address of your account or with the phone number you registered with. We’ll delete your account within 30 days and confirm it to you.
What gets deleted
- Your profile: name, phone number, email address, photo, “What do you do?”, “About me”, skills and what you’re looking for
- Links to your contacts
- Ratings you have written
- Consent records, purchase confirmations and device tokens for notifications
The data disappears from our backups within 14 days at the latest. Invoices for purchases are kept by Apple or Google according to their own rules.
Pro subscription
Deleting your account does not cancel a running subscription. Cancel it first in the App Store or on Google Play – see Help for how.